While we have made every effort to provide accurate and up to date information on our website, the law is constantly changing and affects each person or business in different ways.
The information contained within this website is no substitute for specific advice and we will not accept liability if you rely solely on information from the website.
It is important that you read this page as it contains important information regarding accessing our website.
By accessing this website you agree to the terms and conditions set out below:
General - This website is published by Apollo Coventry Limited. The following statements apply to this website
This website is issued in the United Kingdom and is intended for the information and use of United Kingdom residents only.
Privacy - Apollo Coventry Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website(regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Purpose of this privacy notice - This notice aims to give you information on how Apollo Coventry Limited collects and processes your personal data through your use of this website, including any data you may provise through this website.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occassions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller - Apollo Coventry Limited is the controller and responsible for your personal data (collectively referred to as Apollo Coventry Limited, 'we', 'us', or 'out' in this privacy notice).
You have a right to make a complaint at any time to the Information Commissisoner's Office, the UK supervisory authroity for data protection issues. We would, however, appreciate the chance to deal with your concerns before you apprach the ICO, so please contact us in the first instance.
Changes to the privacy notice and your duty to inform us of changes. - This version was last updated 22 August 2018 and historic versions can be obtained by contacting us. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third -party links - This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you - Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed(anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
IDENTITY DATA - Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
CONTACT DATA - Includes company address, email address and telephone numbers.
TRANSACTION DATA - Includes details about payments to and from you and other details of the services you use from us.
TECHNICAL DATA - Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
PROFILE DATA - Includes your username and password, preferences, feedback and survey responses.
USAGE DATA - Includes information about how you use our website, products and services.
MARKETING AND COMMUNICATIONS DATA - Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We do not collect any SPECIAL CATEGORIES OF PERSONAL DATA. Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data - Where we need to collect personal data by law, or under terms of contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide the goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
How is your personal data collected? - We use different methods to collect data from and about you including through:
Direct interactions: You may give us your identity/contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:-
apply for our products or services / create an account on our website / subscribe to our service or publications / request marketing to be sent to you / enter a survey / apply for employment or to provide us with services / give us some feedback.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
Third parties or publicly available sources - We may receive personal data about you from various third parties, including technical data from the following parties: - analytics providers ( such as Google based outside the EU). Avertising networks (such as Google based outside the EU). Search information providers (such as Google based outside the EU).
How we use your personal data - We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:-
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Change of purpose - We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which alllows us to do so.
Data Security - We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Data retention - We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
Liability - We will not be liable for any claims, penalties, losses, damages, costs or expenses arising from the use of or inability to use, interruption or availability of, this website, its operation or transmission, computer viruses or any unauthorised access to or alteration of the website. We do not warrant that the contents of this website are compatible with all computer systems and browsers.
Emails - We do not guarantee that any email sent to us will be received or that the contents will remain private during transmission. If you are concerned about this please consider other means of communication. You are responsible for ensuring any electroic message or information you send to us is free from any virus or defect that may harm our systems in any way.